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Before the warm weather workload peaks, Village staff is requesting the help of residents to report non-working street lights in residential neighborhoods. A street light is considered non-working when it is flickering continually, not lighting in the dark, or if the light is on during daylight hours.
DETERMINING WHO TO CONTACT
Because some street lights in the Village are maintained by We Energies and some are maintained by Village staff, the first step is determining who to contact for repair. The Village maintains most street lights in residential neighborhoods. Village street lights should have a numbered sticker affixed to the base of the light pole (actual size is 3” x 1.5”). We Energies street lights should have a numbered metal tag on the light pole.
HOW TO REPORT A NON-WORKING STREET LIGHT
To notify the Village when a residential Village street light needs repair, please contact us by email at firstname.lastname@example.org or telephone at 925.6700. If you’re unsure if a non-working light is a Village street light, you can also contact us at the number above. Staff will refer to a street light map and notify the appropriate repair personnel.
When you call, we will need to know the intersection or the address of the home nearest to the light pole. If visible on the sticker, the pole number is useful as well.
To notify We Energies when a We Energies street light needs repair, please call 800-662-4797 or click here. Village staff thanks you for your help.