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Because repair of streetlights is both safer and more efficient before the weather turns cold and daylight hours are limited, Village staff is requesting the help of residents to report non-working streetlights in residential neighborhoods. A streetlight is considered non-working when it is flickering continually, not lighting in the dark, or if the light is on during daylight hours.
DETERMINING WHO TO CONTACT
Because some streetlights in the Village are maintained by We Energies and some are maintained by Village staff, the first step is determining who to contact for repair. The Village maintains most streetlights in residential neighborhoods. Village streetlights should have a numbered sticker affixed to the base of the light pole (shown at left, actual size is 3” x 1.5”). We Energies streetlights should have a numbered metal tag on the light pole.
HOW TO REPORT A NON-WORKING STREETLIGHT
To notify the Village when a residential Village streetlight needs repair, please contact us by email at firstname.lastname@example.org or telephone at 262.925.6700. If you’re unsure if a non-working light is a Village streetlight, you can also contact us at the number above. Staff will refer to a streetlight map and notify the appropriate repair personnel. When you call, we will need to know the intersection or the address of the home nearest to the light pole. If visible on the sticker, the pole number is useful as well.
To notify We Energies when a We Energies streetlight needs repair, you can reach them at 800-662-4797 or online at www.we-energies.com. Village staff would like to thank residents for their assistance. Your involvement makes a difference.